Helpful Links

• CX vs. UX: What’s the Difference? - an article by Rafał Warniełło comparing and contrasting the broader domain of customer experience versus the more specialized user experience. CX could be a helpful stepping stone for a marketer seeking more UX focus.
• Customer Experience Professionals Association - a professional society dedicated to the development of CX professionals and the CX profession.
• Ada's List - an online support group for women and non-binary people in tech that provides discussion forums, job postings, newsletters, events, and mentoring opportunities.
• How to Change Careers - good advice from Glassdoor on preparing to transition to a new career. Networking and mentorship are key, but often overlooked!
• Acumen Academy - check out affordable, online humanitarian-oriented design courses mentioned by Neila.

More Ascend UX Content

• Visit the Ascend UX podcast’s website for more episodes.
• Read our blog on Medium for helpful articles on UX design.

Contact Us

• We love your questions and feedback! Please send them to ascendux@pros.com. We read every message and may use your question in a future show.
• Ayan Bihi or Evan Sunwall are always happy to connect with listeners on LinkedIn. Just add a note mentioning the show in your invitation.

Credits

• Thanks to Ultravice and Lakey Inspired for the use of their music.
• Thanks to our producer and editor Brandon Robinson.
• This show is created by PROS and the PROS UX Team.

Copyright 2021 Ascend UX. All rights reserved.