In this insightful podcast, Nick Magnus, Head of Dulwich College (Singapore), speaks with Sophie Hughes, Head of Business Development at Lightfoot Travel, as she provides valuable insights into the post-pandemic travel landscape in Singapore. The discussion covers evolving travel trends, emphasising the shift towards personalised itineraries and immersive experiences while underscoring the advantages of using tour operators for stress-free planning. Through the conversation, they delve into changing dynamics in family holidays, highlighting the demand for active and educational experiences, especially for children - bringing to light the increasing popularity of the digital detox holiday. Looking ahead, she anticipates a growing trend of exploring less-visited destinations. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠⁠⁠⁠⁠⁠ ⁠⁠Signup to our newsletter⁠⁠⁠⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠⁠⁠⁠website⁠⁠⁠⁠. Thank you for watching! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this episode of our podcast series, Bridging the Sustainability Gap, Brendan May, Chairman and Founder of Robertsbridge, speaks with Lorena Paglia, Data and AI Global Business Programs and Operations Lead and Sustainability Ambassador at Microsoft and Member of the Board at the British Chamber of Commerce - exploring the challenges and nuance of sustainability development, how the industry has transformed over the years and the opportunities we have before us. A pioneer in strategic sustainability, Brendan founded his own sustainability consultancy Robertsbridge in 2010, employing some of the most prominent environmental thinkers of our time. As a team, they drive real transformative change in sustainable development with their customers, often not shying away from challenging and complex multi-stakeholder work. Our podcast series, Bridging the Sustainability Gap, is focused on businesses and individuals who are making a difference in driving impact across sustainability development and industry transition. The intent of this series is to celebrate work that is in progress, be open about the challenges that exist and take our listeners on a learning journey on what more can be done to Bridge the Sustainability Gap.  Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠⁠⁠⁠⁠⁠ ⁠⁠Signup to our newsletter⁠⁠⁠⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠⁠⁠⁠website⁠⁠⁠⁠. Thank you for tuning in! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this podcast episode, our Executive Director, David Kelly, speaks with the Headmaster of Caterham School, Ceri Jones, discussing the importance of British education and exploring factors as to why it continues to be so highly regarded even as educational landscapes and needs have been subject to change over the years. Through the conversation, Ceri highlights the need for students to develop a diverse toolkit of skills, including emotional self-regulation and adaptability, in addition to pursuing academic excellence. He also emphasises the role of well-being in students' success and the importance of creating inclusive school environments that allow for students to be their true selves and thrive - lending insights to some of the initiatives at Caterham School that have been set in place to foster global citizens that are equipped with the skills to adapt in an everchanging, rapidly globalising world. The conversation explores the continued excellence of British education throughout the years, spotlighting its ability to adapt to changing needs and technologies, while focusing on building emotional intelligence and resilience, bringing to light the role of schools in preparing students for a rapidly changing world and the diverse pathways available to them after their education, including university, apprenticeships, and entrepreneurship.  Looking into the future, the discussion delves into the landscape for students as they progress through tertiary education, touching on the significance of emotional well-being in both education and the workplace and the role of businesses in supporting students in their transition to the workforce. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠⁠⁠⁠ ⁠Signup to our newsletter⁠⁠⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠⁠⁠website⁠⁠⁠. Thank you for tuning in! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In light of Singapore International Cyber Security Week, we are delighted to have with us, in this very special segment of our In Conversation series, Baroness Neville Rolfe DBE CMG, talks to David Kelly, Executive Director of the British Chamber of Commerce Singapore. Baroness Lucy Neville-Rolfe DBE CMG has been a minister in the Cabinet Office at the heart of the UK Government since 2022. Lucy has a broad range of responsibilities, including Cyber Security and other national security related areas, the Conflict Stability and Security Fund (a £1 billion fund that tackles conflict, stability and security challenges overseas), tackling public sector fraud and the post Brexit trade border. Lucy joined the House of Lords as a Conservative Peer in October 2013 and served as a junior minister in the Business, Culture and Treasury departments 2014-17. For much of this period, she was Minister for Intellectual Property and, in 2015-16, responsible for data protection. Lucy also worked at Tesco Plc from 1997 to 2013 and was an executive director on the main Board from 2006. She has served on the boards of ITV, PwC, Metro AG, and other organisations and has chaired EuroCommerce, the EU retail trade association, the UK ASEAN Business Council and Crown Agent. Through the conversation, she discusses the shifts she feels are impacting businesses operating in both the UK and overseas, highlighting the influence of the move to the digital on economies and the opportunities it can bring for businesses – delving into the important role ASEAN plays in this realm. Placing emphasis on the importance of the UK’s relationship with not only Singapore but ASEAN as a whole, she shares her insights on the importance of international cooperation in tackling challenges involving cybersecurity, fraud, and data protection – in particular, ensuring the improvement of professional standards across the board through supporting skills development as well as establishing inclusivity through increasing female representation within the industry. --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this episode of our podcast series, we draw from the insights of our recent business sentiment survey, spotlighting two of the top challenges businesses reflected they were facing – attraction of talent and retention of talent. Putting a lens on small businesses, we explore the challenges they are facing within these realms, providing thoughtful discussions around the options and opportunities available for them to navigate through these obstacles. Steve McArthur, Managing Director/Resident CHRO at Insights & Solutions Asia and member of our Start Up, Entrepreneur & Small Business Committee, speaks with our Executive Director, David Kelly – taking listeners through some of the current challenges SMEs are facing with talent attraction and talent retention. Through the conversation, he lends his own experiences and successes consulting with SMEs to curate employee benefit packages tailored to the demographics of their organisation. Delving into the changing needs of today’s multi-generational employee workforce, he highlights the wide range of resources and possible solutions available for small business owners and other leaders within smaller organisations to build strong employee welfare and development programmes. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠⁠ Signup to our newsletter⁠⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠⁠website⁠⁠. Thank you for tuning in! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this episode of our podcast series, Bridging the Sustainability Gap, we explore the topic of green finance, putting a lens on the role financial institutions play in enabling business to meet their sustainability goals and effectively mitigate climate change. Going beyond just the green, we take the conversation further, diving into the importance of addressing the blue economy as well when thinking about building a robust climate strategy. Søren Nikolajsen, CEO of NatWest Asia Pacific, speaks with Lorena Paglia of our Sustainability Committee – taking listeners through some of NatWest’s climate initiatives and priorities in sustainable development around the carbon market, he shares with us the role he played in driving leadership with the organisations sustainability strategy and spotlights the opportunities that can come with investing sustainable business practices. Through the conversation, he also lends his insights on the significance of blue bonds and what they entail, bringing to focus the blue economy’s role in leading successful climate change action. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠⁠ Signup to our newsletter⁠⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠⁠website⁠⁠. Thank you for tuning in! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this episode of our podcast, we explore the multifaceted topic of leadership and workplace culture – delving into the extent leaders play in shaping, creating and influencing environments, behaviour's and attitudes within organisations. Elizabeth Bradford, Managing Director for Wholesale Banking at HSBC draws from her wealth of experience leading global teams as she speaks with Ashish Trivedi of our Leadership and Talent Development Committee, sharing her tips and strategies for cultivating positive, conducive and inclusive workplace culture. Bringing real world experiences into the conversation, she highlights some of the common challenges facing leaders today, lending insights on how to navigate through the shifts happening in today’s organisational culture. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠Signup to our newsletter⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠website⁠. Thank you for tuning in! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this episode of our podcast, we delve into the crucial topic of staying safe while navigating the vast digital realm. As technology continues to advance at an unprecedented pace, it is increasingly essential to equip ourselves with practical tips and knowledge to ensure the safety of ourselves and loved ones. Ian Stevenson, CEO and Co-founder of Cyacomb shares with us more about technology safety online with Daisy Radford of the ICT Committee, and gave his knowledge regarding the dark web, the impact on one's psychological health especially in children if we are not careful and steps on building awareness to see the warning signs. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

Our Executive Director, David Kelly had the opportunity to interview Rt Hon Anne-Marie Trevelyan MP, Minister of State (Indo-Pacific) for the Foreign, Commonwealth & Development Office during her visit to Singapore. She shared in detail regarding her role in the region and what are the plans surrounding opportunities between UK and Singapore. The in-depth conversation shed some light on sustainability, tech and building relations with countries within the region. A chartered accountant by trade, Anne-Marie sat on the House of Commons’ Public Accounts Committee from July 2015 to May 2017 and December 2018 to July 2019. She has previously served as the Parliamentary Private Secretary to the Secretary of State for Defence. As an MP, she has campaigned with colleagues for greater autism awareness and has focused on the Armed Forces Covenant. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

Welcome to our second episode of The Customer Experience Series where we explore how to bring behavioural science into your customer experience. In this episode, Nicki Houghton continues to deep dive into the benefits of implementing behavioural sciences into our daily lives from work, businesses and how we even interact with others on face to face level. An example Richard Chataway gave is a concept called, The Paradox of Choice, which is that if we're given too many options to choose from, and an abundance of choice in terms of providers and services that we can use. We find that overwhelming as people often face choice paralysis. So, we don't make a decision because we have too many options and we can't possibly decide what the best one is. And if we observe carefully at online streaming platforms and even e-commerce sites, these recommendation engines are a part of utilising behavioural sciences for your business which boosts the customer experience. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠Signup to our newsletter⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠website⁠. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

Welcome to our first episode of The Customer Experience Series where we explore how to bring behavioural science into your customer experience. In this episode, our speakers from GoBeyond speak to Nicki Houghton on how businesses have started to apply behavioural science principles to customer experience in order to improve their services and products. During their discussion, it was noted how businesses can apply behavioural science to customer experience through multiple methods that influences one's decisions. One such example was the use of nudges which are subtle cues which encourages an individual to make a certain decision. Research has shown that customer behaviour can be influenced by a variety of factors, such as social norms, emotions, cognitive biases, and environmental cues. By understanding these factors, businesses can design their customer experience to encourage positive behaviours and improve customer satisfaction. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

Our flagship diversity event of the year, the International Women's Day Lunch, returned to the calendar for 2023 with a stellar line-up of speakers on this year's theme - #EmbraceEquity. The event, led by our Women in Business Committee, opens with a welcome glass of champagne, kindly sponsored by ⁠The Global Collective⁠ In our second IWD episode, we hear from Naomi Vowels, Co-Founder and Director of givvable, and David Jacob, Chief Executive Officer of Marsh Asia, who share their personal experiences with embracing diversity and equity at work and at home. Our speakers advocate for the narrative to be more outspoken and to have a voice in places where it matters, such as engaging the committee and becoming the voice of change. Thank you to our Title Partner, and Official Diversity and Inclusion Partner of the Chamber since 2014, ⁠Barclays⁠, along with our Supporting Partners, ⁠XCL World Academy⁠, ⁠Santa Fe Relocation⁠, ⁠Mercer, ⁠⁠Mott MacDonald⁠, ⁠Kennedys Legal Solutions⁠, ⁠BT⁠and ⁠Elliott Scott HR⁠. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. ⁠Signup to our newsletter⁠ for more information and the opportunity to request topics and guests in future episodes, or head to our ⁠website⁠. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

Our flagship diversity event of the year, the International Women's Day Lunch, returned to the calendar for 2023 with a stellar line-up of speakers on this year's theme - #EmbraceEquity. The event, led by our Women in Business Committee, opens with a welcome glass of champagne, kindly sponsored by The Global Collective In this episode, we hear from Christine Amour-Levar, Co-Founder Women on a Mission and Founder HER Planet Earth who discusses how that different resources are needed to address an uneven social system. She also explained how through equity, it would give a voice to individuals of different backgrounds an even playing ground to take a step forward to more better world. Our speakers Christine Amour-Levar, Co-Founder Women on a Mission and Founder HER Planet Earth, Naomi Vowels, Co-Founder and Director of givvable, Godelieve Van Dooren, CEO, Southeast Asia Growth Markets of Mercer and David Jacob, Chief Executive Officer, Marsh Asia also provided their comments and insights where they open questions to the floor during the moderated panel discussion in this podcast. Thank you to our Title Partner, and Official Diversity and Inclusion Partner of the Chamber since 2014, Barclays , along with our Supporting Partners, XCL World Academyn, Santa Fe Relocation, Mercer, Mott MacDonald, Kennedys Legal Solutions, BT and Elliott Scott HR. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

Welcome to another episode of Marketing Movers & Shakers, a podcast series by the Marketing and Communications Committee featuring some of Singapore's and Asia's most inspiring marketers and communicators today. In this series, we learn what makes our guests tick, what their professional journey has been thus far, their predictions for the future of the marketing and communications sector in Asia, and what advice they would provide to ambitious marketers and communicators who are just starting out.   In this episode, Suzy Goulding, Chair of the M&C committee invited Nicki Houghton, Regional Marketing VP, Asia Pacific at Collinson. Nicki oversees lead generation and brand awareness initiatives from communications and PR to digital campaigns. With a career rooted in marketing communications, Nikki is skilled in securing live broadcast interviews with the likes of BBC World News, Bloomberg and CNBC. As an expert in her field she advises young marketers to be more bold and daring. Networking or having a voice in meetings is a good start but ultimately putting oneself out there despite feeling nervous or anxious about it. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In  the rush for the digitalisation in the financial services and regulation sector, customers are gaining a higher level of convenience and processes in their systems. However, with the rise of convenience, an almost parental state is emerging in which businesses are increasingly asked to safeguard and look after individuals.  Sasha Slevec, Financial Crime Lead, Australia, Featurespace, discussed with Mike Rourke, Chair of the Finance and FinTech Committee on how fraud and scams work especially in the very fast paced finance and fintech industry. Sasha explained how there is a very thin silver lining between frauds and scams and how one can practice vigilance and awareness to see them. Our speakers also shared how 'trust' is the common key factor in how these scammers execute their plans on unsuspecting victims. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this special episode, we are delighted to have three students from Dulwich College (Singapore), Rumi Lorenzo Aquino, Jessica Boa and Charlotte Chloe Cretot sharing with us more with their views on sustainability and how it has an effect on the younger generation and future economy. Although a number of students are involved in sustainability in lots of different ways, these three have all been recommended hiring by teachers at the college, which is why they have this opportunity to speak to us all. The students focused on how sustainability begins at the bottom level and how promoting this topic through education could be a good place to start in raising awareness. These students hope to see more sustainable practices in the industry in the near future and to raise awareness one step at a time. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website.     Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

Welcome to our first podcast of 2023 and another episode of our Journey to Sustainable Finance series where we discuss key aspects in environmental finance, social finance, and governance (ESG). Joost Bilkes, Head of Impact Advisory Services, Credit Suisse and our host, Oriana Brine of the British Chamber of Commerce Sustainability Committee, join us in this episode.  Joost Bilkes, Head of impact advisory services at Credit Suisse talks about his journey to where he is today, what is happening that he predicted might happen a decade ago, and what in his opinion needs to be prioritized by business and government in the Sustainable Finance field. Joost is here today because of the unique position he holds as an agent of change within the ASEAN and finance system. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website.     Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

Welcome to the final episode of our Journey to Sustainable Finance series and the final podcast of 2022, in which we discuss key aspects in environmental finance, social finance, and governance (ESG). Eric Lim, CSO, UOB Bank, and our host, Oriana Brine of the British Chamber of Commerce Sustainability Committee, join us in this episode. Eric Lim discusses how he got to where he is today, what drew him to sustainability, what is occurring today that he anticipated would happen a decade ago, and what, in his opinion, industry and government should prioritize. Eric is on this podcast because of his unique position as an agent of change within the ASEAN and financial systems. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website.     Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this very special episode, we are delighted to have Professor Sir Steve Smith who was appointed as the UK International Education Champion in June 2019; a government role aimed at boosting Global Education partnerships all over the world. He was also appointed as the Prime Minister's Special Representative for education to Saudi Arabia in October 2019. And of the five tier one countries for Steve to help enhance UK International Education partnerships. Education was the theme during the first week of December in Singapore with the British Council who ran the first regional edition of their flagship Going Global Conference. In conjunction with the theme, Professor Sir Steve Smith shares with us the trends he is seeing in this part of the world and what the UK plans to develop the talent and people in ASEAN more broadly. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website.     Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message

In this podcast, we are delighted to have Jacob Martin, Deputy Head of College of Dulwich College Singapore who shares with us more about the Compassionate Systems Framework and how it is implemented in our current education system. The Compassionate Systems Framework's fundamental goal is to cultivate "compassionate integrity" in students and teachers—alignment between how we think, feel, and act as a result of a growing understanding of interconnectedness. So there are a set of wellbeing, mindful tools, which are also used in the classroom, in conjunction with those systems thinking tools that unpack those environmental issues. So it's a combination of those two things, the learning tools we use in the classroom, and then a set of practices around mindfulness, and also compassionate practice which we practice with our students. When they're experiencing these sorts of lessons. And it's, through the framework which has actually changed our culture, more than any other aspect. Subscribe to the BritCham Singapore Podcast on your favourite player, and if you're listening on Spotify or Apple, please take a second to give us a 5* rating if you enjoy the show. Signup to our newsletter for more information and the opportunity to request topics and guests in future episodes, or head to our website. Thanks for listening! --- Send in a voice message: https://podcasters.spotify.com/pod/show/britcham-singapore/message