He sounds like a broken record at this point but Jeremy Bradley insists "customer service ain't what it used to be." JB reflects on his time working in the service industry. He talks about how in retail he felt good about going above and beyond to help customers. Now, things have changed. JB talks about how workers don't have that connection with the clients they serve because the "customer experience" has become less personal and more transactional (think $$$). JB takes things one step further by talking about how a company hired to do work on his property caused damage and seemingly had no intention of saying anything. But, JB caught it on camera and confronted a worker.

People tend to age-shame folks as they get older (OK, boomer) but that generation has it much better than the younger ones nowadays. Jeremy Bradley, 41, talks about a snotty kid making fun of his age and trying to make him feel like his life is over because he's old. JB claps back and says he's glad he's not a youngster in today's world simply because of teenage bullying and the unattainable dream of home ownership. JB says perhaps those millennials (or whatever they're called) should take note from people who've experienced life and are established -- he notes, as a person who retired at 39 years old.

Thanksgiving is traditionally the kickoff to the holiday season. It's a time of togetherness and overeating... and fist fights over political differences... and staring at your phone while ignoring your family. Jeremy Bradley comments about how the dynamic has changed since he was a kid. Plus, he also discusses being in the moment and why people shouldn't post their Wi-Fi password for guests attending their party. JB's rule: you leave your phone in a bag at the door and collect it when you leave. Later, Black Friday is here and you have to wonder if those people rolling on the floor tasering other shoppers in viral videos really want that cheap TV or if it's just the thrill of the chase. JB talks about bargain shopping and the competition it spurs.

It's usually the people in gushing lovey-dovey relationships that use #relationshipgoals on social media posts. It often follows a long-winded paragraph of someone expressing their undying love for a partner -- usually with some kind of picture accompanying it. The declaration tends to happen on birthdays, Valentine's Day and anniversaries -- and it's for no other reason to, let's be honest, rub it in people's faces. Happily married, Jeremy Bradley, is someone who maintains a private relationship and believes you show your partner every day that you love them and doesn't feel the need to profess his happiness for validation from the social media world. Later, JB rants about people sharing too much on social media. Is it OK to feel better about yourself when reading the woe-is-me posts by people who are chronically self-proclaimed victims in a so-called unjust world?

It's week 2 of Ask JB! Jeremy Bradley addresses some life questions sent in by listeners. JB famously signed off from a popular syndicated radio show after 15 years at the age of 39... and hasn't looked back! An aspiring entrepreneur listener wants to know if JB has any career regrets or if he would change anything -- like going back into full-time work. Later, on the subject of regrets, does happily married JB have any relationship regrets? JB shares some private details about his life that, quite honestly, are shocking. Also, JB gives his advice on giving advice. You read that correctly. JB's always asked for advice so how does he advise people give advice to someone?

The cost of everything is going up but what about the fees that add even more to your already-inflated bill? Jeremy Bradley talks about surcharges that, quite honestly, are an easy money grab. For instance, on one delivery app, a few dollars is added to the order for a heavy-item fee. (Basically, the customer is charged extra just because a bag of dog food is a heavier item.) What in the shopping or delivery process justifies adding more to the bill if it's someone going to a store and driving the item to your door? This, in addition to service fees, delivery fees, taxes and tip make it unreasonable to order certain items or use certain apps/services. Speaking of tipping, is that getting too out of control? JB has thoughts on that, too.

It's an episode of Ask JB this week. Jeremy Bradley answers listener questions that seek advice about workplace drama. Is there such a thing as "smoker privilege" in the office? Do smokers feel like they can just leave and go outside for a puff whenever they choose? What if it's affecting the work of non-smokers? Later, could the same questions be asked about working parents? That's another discussion: should parents get more flexibility simply because they have kids? Or are rules the rules for everyone in the workplace? Should the business conform to an employee's needs or should the workers conform to the business needs? JB shares his thoughts on the subject.

The holiday season is fast approaching and Jeremy Bradley discusses the excitement (or dread) of the staff party. Is it something you look forward to or are people just working for the sake of working and getting the hell away from co-workers once the workday is done? He talks about a company party he attended where staff said they were forced to go so it showed that their department was represented and wouldn't look bad. Plus, what's the protocol for buying a gift or card for your boss? On the flip side, do you expect something from your boss? JB has thoughts about mixing gift giving and professional relationships.

It's almost frightening how much has been in the news this week. From the crisis in Israel to the Taylor Swift spectacle in Los Angeles to the billion-dollar Power Ball jackpot to the Speaker of the House drama -- how can we maintain our sanity? Or can we? Jeremy Bradley tackles the dominating headlines on the show this week. With the war in Israel, JB wonders if news reporting is making an already-tragic situation worse. He comments on the media and reporting, primarily how things are presented online by traditional media outlets and random users. Plus, Taylor Swift shutdown a mall this week to premiere her concert movie. Is the world a little too into Swift? JB has some thoughts.

Happily married Jeremy Bradley chimes in on the status of relationships nowadays. After a recent dinner with two of his cousins, JB shares a story about his 50-some-year-old relative getting back into the dating scene after a divorce. She talked about the games guys her age are playing but how she also spies and even catfishes them to test their loyalty. Are shows like MTV's Catfish and ABC's The Bachelor/Bachelorette ruining relationships? Or has social media made it an open market for an endless dating pool where the next person is always a click (or swipe) away? JB has thoughts on relationships and technology.

Credit cards are notorious for putting people in debt. (Or is it the people that put themselves in debt?) Either way, Jeremy Bradley -- a bestselling author of a "cheapskate" book -- reveals the many ways you can save money by using credit cards and how you can lower the costs of using apps. JB has creative workarounds for some transactions and how doing a little bit of planning can see big savings. Sure, all the ways are legal but some might be a little, well, immoral? Nevertheless, saving is saving!

If he's said it once, he's said it a thousand times: customer service ain't what it used to be. That's how Jeremy Bradley feels and he explains why being a customer is so exhausting nowadays. He also says he understands why people are losing their minds when they endure a bad "customer experience" with employees or a business. JB talks about a trying two hours of being a customer and how it made him not want to deal with any companies for a long time. Later, when it comes to customer service, is tipping getting out of hand? He's talked about it on the show before but now JB understands why consumers are getting offended about being asked for tips in more and more places.

Fall is here-ish and the new TV season is starting... or is it? Jeremy Bradley talks about the programming strategies the networks are having while most (all?) scripted shows are off the air because of Hollywood strikes. With writers demanding more -- and better -- pay, JB has some thoughts about their position on wages and residuals. Should TV and movie writers be paid forever because of a project? Or, should they be like any corporate writer who's paid the one time to write for someone and the money ends after that project? JB shares his opinion on his fellow writers. Later, do you find that as you get older your viewing habits change? JB talks about his "maturing TV tastes."

It was the summer of the strike. Workers in a variety of industries either walked off the job or threatened strike action in recent months. Jeremy Bradley talks about workers agreeing to certain pay and benefit arrangements when taking the job but then coming forward down the road and complaining they were insufficient -- or at least haven't kept up with the times. JB wonders if this new strike trend will continue or if people will eventually find new work if they're unhappy with their current arrangement. He discusses the "pandemic cojones" people had when they reassessed their job situation and, in some cases, made drastic changes to their career. Although, it seems to be a rite of passage to complain about your job with co-workers so maybe people should just shut up and deal with what they've agreed to.

Responsible pet parent, Jeremy Bradley, has some words for people who have no control over (or just don't care to control) their dogs in public. JB shares some stories from around his community when dogs have come running at him while he's walking his dogs and how some owners feel their dog -- on those 60-ft. retractable leashes -- have control of public sidewalks. JB throws down and gives them a pet parent smackdown. Later, a dog showed up at JB's front door -- literally, ran up the front stairs and sat at the door -- which caused all sorts of chaos on a Sunday morning.

Fires to the north, fires to the east, fires to the south, fires to the west. That's the reality in North America and Jeremy Bradley isn't going on a rant about global warming or climate change, but rather how weather patterns seem to be flipping in his home province of Manitoba. Instead of a sweltering summer, it's been mild -- almost cold -- in August. Meanwhile, other Canadian locations are scorching, and American cities are under extreme weather alerts for heat. Is the constant wild weather making you wonder what's down the road in the coming months and years? JB shares his thoughts. Later, is it really "the thought that counts" when it comes to gift giving? Or do you secretly check to see how much someone might've spend on your gift? JB talks about a co-worker who's researching gift prices in her new relationship.

Class is back in session -- or it will be -- for students around the world. Jeremy Bradley takes a walk down memory lane and shares stories about preparing for a new school year. It had all the excitement: picking out pencil crayons, color-coding notebooks, organizing a backpack. All stuff that today's kids, well, probably don't do... or at the very least consider lame-o. Later, JB shares his memories about what he liked and didn't like about certain classes. The endless Shakespeare lessons in English class. Why? What was the point? Has it ever come in handy over 20 years later? (Maybe that's debatable, but for the most part, no.) Whether you like/liked school or hate/hated school, you'll have an opinion on the conversation this week.

It's been an interesting week for celebrity news. Wayne Brady was in People magazine announcing he's pansexual. A-list'er Billy Porter is pleading poverty and saying he's got to sell his house because of the Hollywood strikes. Another Big Brother contestant felt the heat for being racist on the CBS reality show. Plus, BB host, Julie Chen, was slated to be on this week's episode of the podcast but CBS pulled the plug as the latest Big Brother scandal dominated news headlines. Jeremy Bradley is unpacking all of it on the podcast this week. Have a listen and see if you agree with all of his observations and insights.

He's 41 years old now and Jeremy Bradley says he's mastered aging. How does JB stay young, vital, energetic and fun? This week, he shares stories about going through life without rules: not telling himself no when an opportunity presents itself. (Examples of what he doesn't do: "No, because I have to get up early in the morning" or "No, because..." His answer: Why not? Want to have a dance party with the husband and dogs at 2 a.m.? Do it. Want to order junk food and pig out in bed all day? Do it. JB shares the inspiration and people he's not trying to mimic based on their outlook on and negative disposition in life.

Jeremy Bradley is days away from turning 41 years old. (Save all your over-the-hill jokes because they don't work.) JB talks about how he's never been ashamed of getting older and wonders why people have hangups about revealing their age as they get older. It's not even for professional reasons it's that people just hide their age from others. JB talks about how he looked back at photos from exactly 20 years ago and still has the same energy level and silliness as he did when he was 21. By comparison, his brother, who's married with three kids, looks hella different and not nearly as happy as he did back then. Hmm... why could that be? JB celebrates his 41st birthday on the show this week.