Mastering Risk Management Podcast

Send us a textThis episode is a must listen! If you were raised on a diet of TV medical dramas like House, The Good Doctor, ER, Grey's Anatomy or any of hundreds of others, today's guest will help set the record straight!Mainak Majumdar is the Director, Intensive Care Services, Mercy Hospital, in Werribee, Victoria and is my very special guest. In our discussion, we hear of how Mainak got into medicine (not his first choice!) and what led him to specialise in emergency / intensive care medicine.Of most relevance to my audience, Mainak shares how he applies a risk management approach to running the Intensive Care Unit and leverages the power of his people to get the best possible patient outcomes.This approach was recognised when in 2021, Mainak received the Public Sector Risk Leader of the Year award, presented by the Risk Management Institution of Australasia (RMIA).This is a fascinating discussion and insight into the workings of a busy Intensive Care Unit - a big thank you to Mainak for so graciously sharing his time and expertise!For those counting, you'll notice this is episode #99 - stay tuned next week when I'll launch our 100th episode in time for listening over the festive season break.Enjoy!Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textHard to believe in this day and age that there are still organisations that don't get the importance of safety - for their own teams but also for visitors to their sites such as customers, contractors, delivery drivers etc.Micheal Martin has 'been there and done that' in people safety and is a fantastic resource in this space. His consultancy, Proven Safety Solutions has provided advice across a number of industries.Leadership is key to getting the right safety outcomes and Micheal strongly advocates for leaders to deeply understand the nature of work their people do in order to provide the right tone for safety in the business.Enjoy listening to Micheal share his insights into what it takes to get this very important risk right!Apologies for the audio quality in places.Enjoy!Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textWhilst the legislation is likely different in jurisdictions across the world, the requirements to prevent harm to employees is universal. And when things do go wrong and an employee is injured, there is an onus on the employer to help the person recover and get back to their previous lifestyle as soon as possible - including their job role.Sometimes it proves fairly challenging, and this is where my guest for this episode comes to the fore. Rocio Luna is a seasoned commercial insurance producer with a specialised focus on the construction and staffing industries. At Insurax, Rocio leverages her vast experience in managing workers' compensation claims, particularly within the stringent regulatory landscapes of California, Arizona, Texas, Washington, Nevada, and New York. She is well-versed in dealing with high Experience Modification Rates (EMRs), helping businesses struggling with frequent workers' compensation claims, general liability, auto, and employment practices issues.Rocio's approach is deeply rooted in risk management. She provides tailored risk management programs aimed at reducing premiums for businesses with 25 or more employees, primarily targeting contractors and staffing agencies. Her expertise in cumulative trauma claims and state-specific workers' compensation laws has led to significant cost savings for her clients. Rocio is not just an insurance provider; she positions herself as a strategic partner, bridging the gap between employers, insurance carriers, and the often-misunderstood workers' compensation system.Whilst the laws vary, the principles Rocio shares in this discussion can be applied in almost any setting.Enjoy the episode! Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textYou've probably heard of the concept of 'the power of the crowd' - in this episode of the Mastering Risk Management podcast, we hear about it being put to good use to battle the scourge of our online world - cyber criminals & state-sponsored hackers.Our guest is Philippe Humeau, Founder and CEO of CrowdSec an open source, multiplayer firewall that analyses visitor behaviour and provides adapted responses to all kinds of attacks. With more than 250,000 installations across in excess of 180 countries clearly, it's an approach that works.You'll hear about Philippe's extensive experience, from the time he got 'fired' from school, right through to his articulation of the complex, not complicated, problem that is cyber security.Every organisation is exposed to this risk - should your business be part of the group effort to minimise the impact of this crime? I commend you to listen to the episode before you answer!  Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textAre you game?Then you'll want to listen to this latest episode of the Mastering Risk Management podcast as I chat with Dorota Wróbel , Chief R&D Officer at G2A, the world's largest marketplace for digital entertainment.We talk about the threats and opportunities (i.e. risks) of running a global e-commerce platform - payments, 3rd party providers, innovative marketing, credibility & reliability of games providers and more.This is a fascinating insight into the world of gaming from a supply side perspective - I learnt a lot, hope you enjoy the discussion too! Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textMy guest for this episode is someone you want to have talked to before a major crisis, and if you haven't, hope she is there with you as it unfolds!Stephanie Craig is the President of Kith.co, an organisation that provides strategic guidance and solutions for high-stakes issues and challenges faced by C-suite executives, high-profile organizations, and elected officials. Stephanie shares her 20+ years' experience in strategic communications, media relations, government relations, and political campaigns, and has a proven track record of delivering positive outcomes and enhancing reputations in complex and dynamic environments.With a mission to help her clients navigate the unique nexus between business, media, government, and the public, Stephanie empowers them with the tools and insights they need to achieve their goals and protect their image. Her extensive background in designing and implementing effective and tailored communication strategies addresses the needs and expectations of diverse and demanding stakeholders. She is passionate about solving problems, resolving crises, and creating opportunities for growth and impact.Check out Kith's website here and connect with Stephanie via LinkedIn here.Enjoy the episode!Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textSupply Chains are the lifeblood of modern organisations - and over time, we have increasingly come to rely on them to get the products (and services in this digital age) we need to continue doing business.Additionally, customer expectations have soared in respect of what 'timely delivery' means.In this discussion, Blake Tablak, CEO of Trax Technologies, shares his extensive experience of Supply Chains and how they can be optimised to be more effective, efficient and resilient. Blake and the Trax team support the world's leading supply chain participants understand and manage their costs and optimise transport logistics and planning.This is a great discussion and one not to be missed - hope you enjoy! Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textThis episode of the Mastering Risk Management podcast features Terry Dussault, Founder of Yellowknife Consulting Services, based in the beautiful Huntington Beach area of Orange County, California.Terry has worked on some fascinating projects (take a look at his website here) where he has guided project team members to safe outcomes using his decades of experience.Safety is a core risk for all organisations so this discussion is a great reminder of the things that leaders need to think about when considering the health and well-being of their people.I hope you enjoy the episode!Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textIn this episode, Anthony reflects on the CrowdStrike incident that impacted millions of businesses and users across the globe.He talks about what happened and what some of the key lessons that we can take away from the incident - including the importance of testing, ensuring backups are in place and working, clear, timely, and transparent communications and of course, the criticality of third-party risk management.And lastly, what should organisations be thinking about in future to avoid a similar occurrence - Is our cloud strategy resilient, are our user devices fit for purpose / relevant to the operating environment, do we get the appropriate level of assurance from our service and hardware providers?As we always say, never waste a crisis! Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textKnowing who has access to your systems and that they have the right level of access is a key tenant of good cybersecurity hygiene. The challenge is that users forget their passwords or can't navigate the multifactor authentication (MFA) process - meaning a call to the Help Desk.CEO of Nametag Inc, Aaron Painter talks to us about how organisations can save time, improve customer & employee satisfaction and enable the Help Desk to focus on key systems issues. The secret - utilising the technology we all have in our hands these days - our mobile phone! Aaron talks us through the process (in plain English!) that Nametag has developed to make this time consuming and sometimes very frustrating verification task a thing of the past.But don't take my word for it - have a look at their website and the demonstration videos - link is here. This is a game changer for identity management - if your IT team are not listeners of the program, point them to this episode - they will thank you for it!Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textWhat are you and your organisation doing to save the Earth?It's a confronting question but one that my guest, John Pabon, has spent his life studying and then implementing change to make sustainability not only an ethical way forward for organisations, but also a commercially sensible one.This is a fascinating discussion - John has advised companies, governments, and even individuals on how to capitalise on the benefits sustainability offers. He not only worked with the United Nations but continues to advise them to this day. This has seen him work across the globe, including a 10-year stint in China. He is also the author of two books, the Chair of The Conference Board's Asia Sustainability Leaders Council and serves on the board of advisers to the U.S. Green Chamber of Commerce.John's website is here - check it out for further details on his writing, speaking and consulting.Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textToday's Mastering Risk Management podcast features a special guest, Lisa Carlin, a director at Future Builders Group. Lisa is known for mentoring innovative leaders and turbocharging strategic initiatives. With a background at Accenture and McKinsey, she has pioneered a culture-friendly approach to deliver over 50 implementations. Those working with Lisa have the sounding board and expert guidance they need to navigate success with speed and precision, so they can deliver growth and business value.Based in Sydney, Lisa also founded the Turbo Chargers, a hub for frameworks and training to make business leaders future-ready. Subscribe here. Lisa’s work is mostly in B2B, education, talent and SaaS technology. She is also Chair of an Education NFP and member of Advisory Boards. Lisa’s early career was with Accenture (South Africa) and McKinsey (USA).Join us as we dive into Lisa’s journey and insights!See below for the link to the CEO's guide to AI as mentioned in the program:https://learnadmin.futurebuildersgroup.com/grab-your-ceo-guide-boost-your-productivity-with-ai-tools Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textWhat if your career trajectory could change with an unexpected gift? Join us for a thought-provoking conversation with John Charles, the Senior Vice President at ISSQUARED Inc, as he recounts his unique journey from receiving an IBM PC from his parents to shaping the field of IT security and identity management. From the discipline of the United States Marine Corps to impactful roles at AT&T and Microsoft, John shares how these experiences laid the foundation for his work at ISSQUARED, a company now navigating the complexities of managing access for devices, applications, and data.Ever wondered how actionable roadmaps can revolutionise IT security? In our discussion, John reveals the power of interactive reporting and how it can lead to immediate corrections and flexible budgeting, helping IT departments become more business-savvy. We also tackle the future of artificial intelligence, the critical need for private cloud solutions, and effective data management. Tune in to discover how these insights could be vital for insurers assessing risk and the importance of maintaining momentum through dedicated project management. This episode is packed with invaluable lessons for anyone navigating the fast-evolving landscape of IT security and AI. Enjoy!ISSQUARED® Inc. | IT Consulting, Managed IT Services, Cybersecurity and Communications (issquaredinc.com)Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textHave a listen to this fantastic chat with Brad Hibbert, Chief Operating Officer & Chief Strategy Officer of Prevalent, a leader in third party risk management.With all organisations looking for ways to streamline operations and focus on their core skillsets, there has been a massive uptake over recent years in outsourcing / co-sourcing or just plain contracting out elements of the business.Whilst this realises many efficiency / cost benefits, you can't outsource the organisations responsibilities or legal obligations. Most importantly, any incidents / errors by the third party often lead to reputational damage to your own organisation.Brad talks about the methodology they use to qualify third party providers - including an initial assessment process and then ongoing monitoring - providing a 360-degree risk profile of your third-party vendors.A must listen for any organisation relying on third party providers! Contact details for Prevalent are below:Third-Party Vendor Risk Management Solutions | PrevalentContact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textIn this podcast chat, Anthony shares key tips for successful project risk management, which, if done correctly, means more successful projects!The ABM Risk Partnership team - Brett Palmer, Tony Anderson and Anthony - recently presented a workshop titled 'Managing Uncertainty - Project Risk Management' at the RMIA 2024 Risk Conference in Sydney.The workshop was attended by a diverse range of people representing business and government from across Australia. The session was well received by attendees who actively participated and shared their own project experiences.This episode summarises the key points of our presentation and the excellent feedback we received from attendees - we trust you find it useful and welcome your feedback.Cheers, Anthony Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textAlmost every organisation on the planet is reliant on a supply chain of some description - and in this episode we unpack the challenges and major developments that have affected supply chains.My guest is Pete Grett - Founder and CEO of the Blackrock Group. His career journey is an important part of his backstory, having started his working career as a temp employee in a warehouse.Something must have struck a chord with Pete as he quickly rose to a leadership career in supply chain operations including senior roles at FedEx.We touch on some of the 'front of mind' issues challenging supply chain leaders today - shipping incidents that block key supply chain infrastructure for days, weeks or even months, the emergence of artificial intelligence up and down the supply chain and of course, consumer demand for ever faster delivery times.I really enjoyed this discussion with Pete - I hope you do too.Get in touch with The Blackrock Group hereOr touch base with Pete at LinkedInContact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textAs promised when we interviewed Simon earlier in the year, we spoke to him again in this episode to get some insight into the RMIA Risk Management Conference happening on the 13th to the 15th of May in Sydney.Since we last spoke, Simon and the Conference team have done a great job at securing some top-notch speakers and presenters and finalising what looks to be an awesome event. You'll hear Simon talk about what makes this year's conference so worthwhile, his 'superfan' crush on one of the speakers and why the price of registration represents such great value, not only for the individual attending but also for the organisation they represent.I trust you enjoy this discussion and look forward to seeing you at the event! For further information and to register, go to the RMIA website or the conference website at the following links:RMIA websiteRMIA Conference website Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textIn our chat, Rocco shares his vast experience in assisting companies to safely, and with due regard to the environment, retire or on sell end of life computer and network equipment.As you'll hear, the biggest challenge is not the physical equipment, but rather ensuring that all company confidential or sensitive data is removed from the devices and unable to be retrieved.Listen for his observation on where data sometimes turns up - where you'd least expect it!It is also great to hear that Rocco and the team are committed to keeping old devices out of landfill - reducing the burden of e-waste on the environment.Rocco and the Brass Valley team can assist no matter where you are in the world so if you are looking for certainty and security in retiring your old / end of life technology, check out the link below:https://www.brassvalley.comAs always, hope you enjoy the episode, and welcome your feedback.Contact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textIn this episode Brett & I speak to Simon Levy, CEO of the RMIA about his personal journey in Risk Management, his ambitions for the RMIA and the upcoming conference to be held in Sydney in May 2024.This is a refreshing discussion - Simon has been a risk practitioner for many years and brings that experience to his role as the CEO of the RMIA in promoting and improving the profession.He generously shares stories of the things that have influenced his career and helped shaped his now enormous passion for the profession.This is definitely worth a listen for risk professionals and those who want a better understanding of why Risk Management isn't just a 'nice to have' but a 'must have' for all organisations.Get in touch with the RMIA via admin@rmia.org.au or through LinkedInContact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

Send us a textWelcome back to the first podcast interview for 2024!In this podcast, I chat with Alex Bovee, CEO of ConductorOne, a firm dedicated to modernising how organisations manage access to their vital systems and data.In my experience, most organisations struggle with getting their access controls right - trying to navigate the fine line between being too restrictive and impacting business efficiency and too open and putting systems and data at risk.Alex shares his insights into the problem and how Conductor One have developed a platform that addresses this problem that has been around since the first computer password!Hope you enjoy the discussion - to find out more about ConductorOne, visit their website: ConductorOne - Identity security & access controlContact ABM Risk Partnership to optimise your risk management approach: email us: info@abmrisk.com.auTweet us at @4RiskCmeVisit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!