The Industry

The Industry

A discussion with people working in the Service Industry - Bar, Restaurant, Hospitality - Front of House, Back of House, all aspects of what is commonly referred to as The Industry. read less
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エピソード

E193 Tyler MacLellan
13-05-2024
E193 Tyler MacLellan
This weeks guest is Tyler MacLellan who joins us from Chicago, Illinois. Tyler is currently one of the managers at 3 Dots And A Dash bar in Chicago - a tropical themed speakeasy. Tyler was originally born in California, but grew up in Appleton, Wisconsin. This is where Tyler got his start in hospitality, starting from the ground up and working in all positions before moving into management. Eventually, Tyler began curating and overseeing beverage programs in the Appleton area. Eventually, Tyler decided to move on to other cities and worked as the bar manager at Town Council Kitchen & Bar in Neenah, Wisconsin and also the opening bar director for a tropical cocktail bar on the rooftop of a Milwaukee hotel called Pufferfish. During Tyler's current stint at Three Dots he was also a part of the Cocktail Apprenticeship Program class of 2023 and excited to be accepted back to be a part of the class of 2024. And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com Links @trader_ty @threedotsandadash @sugarrunbar @babylonsistersbar @the_industry_podcast email us: info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.co
E192 Léa Colla
06-05-2024
E192 Léa Colla
This weeks guest is Lea Colla who joins us from Paris, France. Lea is currently a Senior Le Syndicat in Paris. Le Syndicat has been voted as one of the 50 best bars in the world. Lea started her barmaid career in Sweden at @pharmarium. Initially, Lea's plan was to only work in a bar for a few months. Lea realized that working behind the bar was her passion and decided to make this her career move full time. Eventually, Lea moved back to France to explore even more of this sector and learn about French methods. Lea quickly developed the skills and knowledge to advance her career due to her passion for the Industry and the time she invested in to the craft of cocktailing. Lea has also had amazing mentors who she has had the pleasure of meeting along her journey who have helped her immensely. Lea has entered various cocktail competitions and last year she won the Best Serving Ritual prize at the Hennessy Challenge. Several of Lea's favourite bars include @brokenshaker @botanicalbyalfonse and @cafeklandestino_bar And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com Links: @lea.colla @lesyndicat @sugarrunbar @babylonsistersbar @the_industry_podcast email us: info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.co
E191 Lindsey Johnson
29-04-2024
E191 Lindsey Johnson
This week's guest is Lindsey Johnson who joins us from Louisville, Kentucky. Lindsey is the Founder and Creative Director at Lush Life Productions - the first dedicated Bartender Advocacy Agency. Along with her work at Lush Life, Lindsey has gone on to found and manage Camp Runamok, a Bartender Summer Camp hosted on the Kentucky Bourbon Trail and Portland Cocktail Week, a hospitality worker focused program dedicated to helping people take the next steps in their careers. Now in its 17th year, Lush Life continues to set industry standards for best practices in bartender advocacy and engagement, and Lindsey works daily to ensure hospitality workers have access to education, entertainment, and opportunities that would be out of reach otherwise. Lindsey is originally from New York City, but currently lives in Louisville, Kentucky where she owns Expo, a cocktail bar, with her partner, Nickle Morris. They have two cats, Onions and Shallots, who wish Lindsey would travel less. And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com Links: @livethelushlife lushlifeproductions.com @lushlifeproductions Camp Runamok Portland Cocktail Week @sugarrunbar @babylonsistersbar @the_industry_podcast email us: info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.co
E190 Carolyn Sandler
22-04-2024
E190 Carolyn Sandler
This weeks guest is Carolyn Sandler who joins us from Toronto, Ontario, Canada. Carolyn is a born and bred Torontonian with a passion for all things dessert related. Carolyn’s been freelancing in Film and TV with a strong focus on logistics and culinary for the last 15 years. In addition to set work, Carolyn has taught food media, tourism and culinary theory at a local Toronto College and loves working alongside her international students to discover the best of Toronto’s food landscape. Carolyn has also managed catering and events for some of Toronto’s biggest chefs including Fidel Gastro’s. Carolyn is an avid traveller, always hoping on a plane to visit an exciting new country! With 35 countries visited, Carolyn is always looking for new food adventures to discover. When Carolyn’s not working with food on set or in the classroom, she can be found, snacking, getting tattooed, traveling, learning new dishes and languages and waterfall hiking. Carolyn loves true crime, a substantial charcuterie board, and cuddling with her Min Pin / Chihuahua, Chance. You can find Carolyn online at Instagram @miss_sugarskull and her Etsy storefront Fig And Fortune. And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com Links: @miss_sugarskull Fig And Fortune Etsy Storefront @sugarrunbar @babylonsistersbar @the_industry_podcast email us: info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.co
E189 Marcela Hernandez Gonzalez
15-04-2024
E189 Marcela Hernandez Gonzalez
This weeks guest is Marcela Hernandez Gonzalez who joins us from Toronto. Known for orchestrating record-breaking "Pop-Up" events, Marcela embodies the essence of a consummate host, curating unique experiences that weave an atmosphere of warmth and conviviality, compelling patrons to return time and again. From immersive celebrations like "Dia de Muertos," paying homage to her Mexican heritage, to lively summer bashes channeling Cuban vibes. Hailing from Mexico, Marcela's journey into the hospitality industry began upon her relocation to Toronto several years ago. Starting in the back-of-house as a dishwasher, Marcela swiftly transitioned to the front-of-house, honing her skills across diverse dining experiences. Nowadays, you'll find Marcela rocking the roles of both manager and bartender at Little Sister in Toronto. Marcela firmly believes that the most valuable investment in any business is its staff, prioritizing the creation of a nurturing environment where staff can thrive. She thrives in the lively banter shared with patrons seated at the bar, her genuine passion evident in every interaction. If you are interested in contacting Marcela to set up your next Pop-Up event - you can reach her on Instagram @marcehdzglz And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com Links @marcehdzglz @sugarrunbar @babylonsistersbar @the_industry_podcast email us: info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.co
E186 Livio Lauro
18-03-2024
E186 Livio Lauro
Livio Lauro is a Drink expert and a Cocktail historian. He started his hospitality career 30 years ago in Southern Italy on the Amalfi Coast. Livio is widely recognized as one of the most instrumental figures in the resurgence of the United States Bartenders’ Guild (USBG) and served as National President from 2004 to 2010. Since 2001, Livio has been employed by Southern Glazer’s Wine and Spirits (SGWS). In his role at SGWS he works alongside the foremost distillers and hospitality groups helping them put together successful brands activations. Livio owns some 1400 vintage and modern books on mixology, hospitality, drinks, and is deeply passionate about his research on these topics. His seminars are routinely featured at major beverage trade shows and are recognized as being both innovative and trend setting. Livio is the founder and designer of the EuroBar Station and a resident lecturer in the topics of alcoholic beverages at the University of Nevada, Las Vegas (UNLV) which is the highest ranked hospitality program in the country. He hosts a weekly show on Youtube called Master Your Glass and is the author of the “Liquid Legacy” and the co-author of “The Beverage Engineer” and "The 12 Cocktails". Links Master Your Glass - Youtube @masteryourglass @liviolauro @eurobarstation eurobarstation.com Books Beverage Engineer Book (Purchase Here) The 12 Cocktails Book (Purchase Here) @sugarrunbar @babylonsistersbar @the_industry_podcast email us: info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.co
E183 Ray White
12-02-2024
E183 Ray White
This weeks guest is Ray White who joins us from Tel Aviv, Israel. Originally from St. Petersburg, Russia Ray relocated to Tel Aviv over a decade ago. Over the years, Ray has become recognized as one of the top female bartenders in Tel Aviv. Ray's journey began in her late teens in an Irish pub, where she cultivated her bartending skills. Starting with whiskey and beer, Ray immersed herself in Italian restaurants to explore wine, cigars, and chef cuisine. In her early 20s, Ray's passion for cocktails led her to own a small beach bar for a summer season. Fast forward to 23, and Ray relocated to Tel Aviv, managing renowned cocktail bars like Bellboy, Spicehouse, and Bushwick. Ray has not only competed and judged in cocktail competitions but also served as an ambassador for Mezcal IBA for four years and Beluga vodka for two years. Currently, Ray is a co-owner of R2D (Ready to Drink) with her husband and another partner. R2D offers bar consulting services that include crafting cocktail menus, bars, and providing service and alcohol history lessons. R2D organizes private and large-scale cocktail events, tailoring experiences from boutique affairs with handcrafted syrups to massive festivals. The company also produces products like AI Foam (a vegan foam) and AI Mix (foam + sweet + sour). R2D supply draft cocktails in beer kegs throughout Israel. Beyond Ray's professional endeavors, she is also a proud mother of three kids. Despite the demands of her dynamic career, Ray also finds time to host a monthly alcohol TV show called "SaneDrink" and actively contribute to the local bartenders' school by teaching a special Mixology course. Ray's goal is to share her expertise and passion for cocktails, inspiring the next generation of bartenders. Links @rayyo @r2disrael R2D Website @sugarrunbar @babylonsistersbar @the_industry_podcast email us:  info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.co
E177 Shamez Amlani
18-12-2023
E177 Shamez Amlani
This weeks guest is Shamez Amlani. Having grown up in Toronto, 19 year old Shamez got a summer job as a busser at Le Select Bistro on Queen Street West back in 1989. Little did he know this was the beginning of a lifelong career in the restaurant industry. Quickly moving into his favourite position behind the bar, he found his passion creating opportunities for strangers to meet and setting the scene in that third place - not home, not work, where one can be free. After extensive travels in Europe and a return home to hone his knowledge as waiter and bartender, Shamez re-located to Paris in '93 to start a new life. There he managed a small bar while continuing to travel and have many adventures touring with a band, pretending to be a writer, teaching English, eventually returning to Toronto in '97. He came back to Le Select as bar manager while his new life partner Maria Flawia Litwin forged a career as fashion designer and eventually contemporary artist. By the time 2000 had come around, he realized the only thing to do next was open a place of his own, so with friend and chef Mike Harrington and Maria, they opened La Palette in Kensington Market, imagining that their humble French Bistro would last a year, maybe two. Instead, the place became well entrenched in the neighbourhood and Shamez discovered a passion for community activism while helping to create Pedestrian Sundays, car-free neighbourhood celebrations where street food and live music were king. In 2005 they bought out their chef partner and continued to push the boundaries of what a restaurant could be as they laid down deeper roots in Toronto. When the lease came up for renewal, La Palette cast its net wider and opened a second, bigger and more ambitious place on Shamez's old stomping grounds of Queen West. After closing the original location, he vowed never to run two businesses at the same time again, a promise he couldn't keep. In addition to running the new place with tall ceilings, open kitchen, and a long bar, La Palette was also involved with an artist collective called Fedora Upside Down where he ran the bar and catering at legendary events that brought thousands of people together to celebrate diverse global music traditions. All of these inspirations came together with the birth of a new venue a block away, Drom Taberna in 2018. It was an Eastern European Tavern that was casual and affordable with live world music every day and a kitchen that stays open very late. Maria and Shamez invited some of their staff to be partners in the business with the opportunity to work off their share with sweat equity. It quickly became a staple on a street known for great bars and live music venues. Drom is as much a community centre as it is a venue, for the staff and artists that fill the space with great vibes and the public that find it to be an incredibly safe, multicultural and queer friendly space. When the pandemic hit, everyone involved with the two places was too stubborn to quit, having lived the immigrant experience which held creative problem solving and perseverance as core tenets. La Palette became a wine shop and Drom a deli and grocery store, with both places staying a moving target while navigating outdoor dining, repeated lockdowns and re-openings, and insurmountable economic and emotional hardships. Now, both places continue to be vibrant cultural hubs where you'll usually find Shamez at his favourite place behind the bar at La Palette, enjoying the buzz of a busy night, or on the dance floor by the stage at Drom. One couldn't ask for a better job, making fun for so many friends and strangers alike. Links lapalettequeenwest.ca dromtaberna.com @lapalettequeenwest @dromtaberna @sugarrunbar @babylonsistersbar @argyle_arms_2023 @the_industry_podcast email us: info@theindustrypodcast.club Podcast Artwork by Zak Hannah zakhannah.co